Refund Policy
 

Last Updated: 05/08/2026
 

1. General Policy
 

At MBM DISTRIB, we are committed to providing high-quality digital marketing services.

Due to the nature of our services, refunds are generally not available once work has commenced.

 

2. Non-Refundable Services
 

The following services are non-refundable once work has begun:

• Advertising strategy

• Meta advertising management

• Advertising creative production

• Campaign setup

• Consulting services

• Account audits

• Any custom marketing work performed for the Client

Time, expertise, and resources invested in delivering these services cannot be recovered.

 

3. Payments
 

All payments made for services already delivered or currently in progress are final.

Failure to use or implement our work does not entitle the Client to a refund.

 

4. Advertising Spend
 

Advertising budgets paid to Meta or any other third-party advertising platform are separate from our service fees.

We do not issue refunds for advertising spend charged by third-party platforms.

Any questions regarding advertising charges should be directed to the relevant advertising platform.

 

5. Exceptional Circumstances
 

Refund requests may be considered only in exceptional circumstances and solely at our discretion.

Approval of any partial or full refund does not create an obligation to provide refunds in future cases.

 

6. Chargebacks
 

Clients agree to contact us first to resolve any billing concerns before initiating a chargeback or payment dispute.

Unauthorized or fraudulent chargebacks may result in the suspension or termination of services and may be subject to legal recovery where permitted by law.

 

7. Contact
 

If you have any questions regarding this Refund Policy, please contact:

MB DISTRIB
Mail : contact@mbmdistrib.com