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Terms and Conditions

Terms and Conditions
 

Last Updated: 05/08/2026

1. Introduction

These Terms and Conditions ("Terms") govern the use of the services provided by MBM DISTRIB ("Company", "we", "our", or "us").

By purchasing or using our services, you ("Client", "you", or "your") agree to be bound by these Terms.
 

2. Services
 

We provide digital marketing services, including but not limited to:

  • Meta (Facebook & Instagram) advertising management

  • Advertising creative production

  • Marketing strategy and consulting

  • Campaign optimization

  • Performance reporting

  • Other services agreed upon in writing
     

The exact scope of work is defined in the proposal, invoice, contract, or written communication accepted by both parties.

 

3. Client Responsibilities
 

The Client agrees to:

  • Provide accurate information necessary for the execution of the services.

  • Grant timely access to advertising accounts, Business Manager, websites, pixels, and any required platforms.

  • Respond to requests for approval or information within a reasonable timeframe.

  • Ensure that all products, services, claims, and advertising materials comply with applicable laws and Meta's advertising policies.
     

The Client remains solely responsible for the legality and accuracy of their products, services, and advertising claims.

 

4. Fees and Payment
 

All fees are listed in USD unless otherwise stated.

Payment is due according to the agreed invoice terms.

Failure to make payment may result in suspension or termination of services.

Unless otherwise agreed, all payments are non-refundable once work has commenced.

 

5. Advertising Spend
 

Advertising budgets paid to Meta or any third-party advertising platform are separate from our service fees.

The Client is solely responsible for all advertising spend charged by Meta or any other advertising platform.

 

6. No Guaranteed Results
 

While we apply industry best practices and professional expertise, we do not guarantee:

  • Specific revenue

  • Return on Ad Spend (ROAS)

  • Number of sales

  • Profitability

  • Lead volume

  • Approval by Meta

  • Account stability

Advertising performance depends on numerous factors outside our control, including market conditions, competition, pricing, landing pages, offer quality, customer demand, platform algorithms, and changes made by third parties.

 

7. Intellectual Property
 

Unless otherwise agreed in writing:

  • The Client retains ownership of their trademarks, branding, website, and existing materials.

  • Upon full payment, the Client receives ownership of the advertising creatives specifically produced for their business.

  • We retain ownership of our internal processes, templates, methodologies, frameworks, scripts, and proprietary systems.

     

8. Confidentiality
 

Both parties agree to keep confidential any non-public information exchanged during the business relationship.

Confidential information shall not be disclosed to third parties except where required by law or with prior written consent.

 

9. Third-Party Platforms
 

Our services rely on third-party platforms including, but not limited to, Meta, Shopify, Google, and other software providers.

We are not responsible for outages, policy changes, account restrictions, suspensions, or technical issues caused by third-party services.

 

10. Limitation of Liability
 

To the maximum extent permitted by applicable law, our total liability arising from any claim relating to our services shall not exceed the amount paid by the Client for the services during the three (3) months preceding the event giving rise to the claim.

We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, revenue, business opportunities, or data.

 

11. Indemnification
 

The Client agrees to indemnify and hold harmless the Company from any claims, damages, liabilities, legal costs, or expenses arising from:

  • The Client's products or services;

  • Advertising content supplied or approved by the Client;

  • Violations of applicable laws or platform policies.

     

12. Termination
 

Either party may terminate the business relationship by providing written notice.

Termination does not relieve the Client of outstanding payment obligations for services already performed.

 

13. Force Majeure
 

We shall not be liable for delays or failures resulting from events beyond our reasonable control, including but not limited to natural disasters, governmental actions, internet outages, cyberattacks, labor disputes, or failures of third-party service providers.

 

14. Governing Law
 

These Terms shall be governed by and interpreted in accordance with the laws of Hong Kong, without regard to its conflict of law principles.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Hong Kong.

 

15. Changes to These Terms
 

We reserve the right to modify these Terms at any time.

Updated versions will become effective upon publication on our website.
 

16. Contact

For any questions regarding these Terms, please contact:

MBM DISTRIB
mail : contact@mbmdistrib.com

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